Now, the minute you step onto the airport’s upper level, you can access our new Wireless Internet Service with your laptop, absolutely free. At your gate, in the restaurants, or in the atrium you can reply to emails, check the stock ticker, read the headlines, and keep your business going. Or, head to our Business Center and plug into the Internet. It’s easy. It’s fast. It’s free.
Get real-time arrival and departure updates, find out the fastest way to get from city to city, or see a Richmond route map — all new, all instantly, all free of charge and right at your fingertips.
Wireless Internet Service
System Requirements — Upper Level of the Terminal
- Wireless
Network Adapter that is 802.11b/g Compliant
- TCP/IP Settings on the Network Adapter need to be set to "Obtain IP Address Automatically"
- Wireless Network Adapter needs to be set to connect in "Infrastructure Mode"
- SSID (Service Set Identifier) or Network Name needs to be set to RIC
- Encryption needs to be "Disabled"
Business Center Internet (Ethernet/LAN)
System Requirements
- 10/100 Ethernet Adapter
- TCP/IP Settings on the Network Adapter need to be set to "Obtain IP Address Automatically"
Trouble-Shooting FAQs — Wireless Internet
If the green indicator light on your network card is flashing steadily, but you cannot connect to the Airport Wireless Network, one of the following situations may exist:
1. Your network card may not have the correct SSID.
Some networks cards may require that you manually add the SSID code. Follow the directions included with your particular card and enter RIC as the SSID code.
2. The computer is trying to connect using an invalid IP address.
You must release and renew your IP address. For instructions, please refer to Automatic IP Configuration for your operating system listed below:
Automatic IP Configuration Windows 98
3. You may have corrupted drivers.
Reinstall the drivers from your hardware manufacturer's driver disk.
4. Another PCMCIA Network card is conflicting with your Wireless card.
Remove the other card and reboot the system.
5. The system is trying to connect through a Proxy Server.
This is common in situations where the computer may be accessing a corporate LAN when in the office. The proxy server settings must be disabled to access the Airport Wireless network.
Be sure to write down any existing settings before altering them.
Microsoft Internet Explorer
- In Control Panel, double-click Internet Options.
- Click on the Connections tab then the LAN settings button.
- Remove the checkmark from the box labeled "Use a proxy server" and click OK.
6. The system is trying to connect through a dial-up connection.
Microsoft Internet Explorer
- In Control Panel, double-click Internet Options.
- Click on the tab marked Connections.
- Under Dial-Up Settings, record which options are selected in case you need to re-enable the dial-up connection as it was before.
- Click on the radio button next to "Never dial a connection".
- Click APPLY, then the OK button.
Notice:
- The Capital Region Airport Commission employs a hardware firewall appliance that mitigates some risk of accessing the Internet.
- Users assume all risks and responsibilities for employing this service.
- The Capital Region Airport Commission is not responsible for any hardware or software issues that may arise with individual computing devices.
- The airport does not filter, scan, monitor or block any traffic through this Internet connection.
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