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Frequently Asked QuestionsHere is where you will find the most commonly asked questions about flying from Richmond International Airport. We encourage you to also visit Travel Tips for packing and other tips to ensure your trip is enjoyable. For the most up-to-date security information, please visit the Transportation Security Administration website.
Which airlines offer flights out of Richmond International Airport? How early should I arrive at the airport prior to my flight? How do I check the status of an arriving or departing flight? What documents are needed to pass through a security checkpoint? What should I expect at the security checkpoint? What may happen to my prohibited item at the security checkpoint? How much does parking cost at RIC? How can I find information on ground transportation options? What services does the airport offer for business travelers? What services are provided for passengers with special needs or disabilities? Where do I go for lost baggage? Where do I find Lost and Found items?
Eight air carriers serve Richmond International Airport, including Air Canada, AirTran Airways, American Airlines, Continental Airlines, Delta Air Lines, JetBlue Airways, United Airlines and US Airways. For contact details and flight information, please visit our Airlines, Arrivals, or Departures pages. back to top It is recommended that travelers arrive in the terminal approximately 90 minutes prior to departure, although, two hours prior is prudent during peak travel periods. In addition, most airlines have a required bag check of 30-45 minutes prior to departure. With the new security checkpoint procedures and other screening measures in place, passengers should allow adequate time for security checks. back to top Visiting an airlines web site will provide you with the most accurate status of arriving and departing flights. You can also check the status of your flight by referring to Arrivals or Departures. back to top Airline-issued boarding passes are required for all passengers traveling through security checkpoints. Additionally, all passengers age 18 and older are required to carry valid government-issued photo identification such as a driver’s license or passport. back to top Recently, the Transportation Security Administration (TSA) has issued new procedures for screening passengers passing through security checkpoints. Prepare to remove shoes, coats and outer garments and place in a tray along with your purse, backpack, etc. If you have one, you also must remove your one quart-sized, zip-top bag of liquid, gel or aerosol products from your carry-on bag and place it in a bin to be screened. TSA provides a complete list of permitted and prohibited items allowed through security checkpoints at www.tsa.gov. back to top According to TSA, you may be allowed to do the following: consult with the airlines for assistance in placing the prohibited item in checked baggage; withdraw with the item from the screening checkpoint; make other arrangements for the item, such as taking it to the car; or, voluntarily abandon the item. Items that are voluntarily abandoned cannot be recovered and will not be returned to you. back to top The airport provides a wide range of parking options in the hourly, daily, economy, and valet lots. The lowest everyday rate is offered in the economy lots at $7/day. Free EasyPark® shuttles are available to take customers to and from the economy lots. For more information on parking options and rates, please see Parking & Directions. back to top Taxi and sedan service are offered curbside daily from the first flight departure to the last flight arrival. Visit Rental Cars, Shuttles, Taxis & Public Transit, or Limousines for more information about ground transportation options. back to top RIC offers a variety of services for business travelers including free access and usage of Wireless Internet (WiFi) throughout the terminal building and a Business Center, with private work areas and free WiFi and Ethernet LAN internet access. back to top RIC provides services for passengers with special needs including ramps, elevators, and wheelchair accessible EasyPark® shuttles. With proper documentation from your airline’s ticket counter, passengers with special needs may be escorted by a non-traveling friend or family member to their departure gate. Similarly, unaccompanied minors may be met at their arrival gate by one authorized adult who has received proper documentation from the airline ticket counter. Passengers should refer to RIC’s Customers with Disabilities page and the TSA website for specific information regarding traveling with medical supplies and equipment. back to top For lost baggage, please contact your airline. Airline baggage service telephone numbers are listed under Baggage Claim. back to top Lost and found items are handled by RIC's Badging Office, located on the lower level of the terminal building. The office is open to the public Monday - Friday, 8:00 a.m. - 11:00 a.m. and 1:00 p.m. - 4:00 p.m. The airport will hold unclaimed property for a maximum of 60 days. To contact the Badging Office, call 804-226-8585. back to top |
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Capital Region Airport Commission | 1 Richard E. Byrd Terminal Drive, Suite A | Richmond International Airport, VA 23250-2400