TSA Information and Frequently asked questions



Where can I find a list of TSA Frequently Asked Questions?

You can find a list of the TSA's most frequently asked questions on its FAQ page.

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What sort of imaging technology does the TSA use?

At RIC, TSA uses millimeter wave imaging technology. Across TSA’s network, both millimeter wave and backscatter imaging technologies may be used. Millimeter wave technology uses safe electromagnetic waves to create a generic image of a person. Backscatter technology uses low level X-ray beams to create a real time reflection of a person's whole body. More information can be found here.

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I have special items I want to transport. What is the procedure?

The TSA has policies on transporting certain items. Guidelines can be found on its website, but don't forget to research your airline's policies, as well.

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How does the TSA handle people traveling with children?

No matter what the age of the traveler, the TSA is required to screen them. There are certain concessions made for children under the age of 12, and security officers are taught to approach children gently. For tips on traveling with children and more information about the TSA's policies, visit the TSA's Traveling with Kids page.

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What does the TSA offer in terms of resources for travelers with medical conditions?

The TSA offers a helpline for travelers with disabilities and medical conditions called TSA Cares. The phone number is 1-855-787-2227, and the email address is TSA-ContactCenter@dhs.gov. Visit TSA Cares on the internet to find out what is offered.

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What are the TSA's hours of operation for the security screening checkpoints?

The TSA's scheduled hours for security screening checkpoints are 4:00 a.m. to 8:00 p.m. daily.

Traveler Advisory: The normal scheduled hours for security screening checkpoints at RIC are 4:00 a.m. to 8:00 p.m. daily. Under some circumstances, screening activities may be briefly extended, but departing passengers are advised to expect normal scheduled hours unless an extension is expressly confirmed by the passenger's airline or an authorized TSA representative at RIC. Once screening activities have concluded for the evening, they will not resume until the following morning at 4:00 a.m.

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What may happen to my prohibited item(s) at the security checkpoint?

According to the TSA, you may be allowed to do one of the following: consult with your airline for assistance in placing the prohibited item in checked baggage; withdraw from the screening checkpoint with the item; make other arrangements for the item, such as taking it to your car; or voluntarily abandon the item. Items that are voluntarily abandoned cannot be recovered and will not be returned to you. To see the TSA's policies on prohibited items, click here.

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What should I expect at the security checkpoint?

Transportation Security Administration (TSA) procedures for screening passengers passing through security checkpoints include asking you to remove your shoes, coat and any other outer garments and place them in a bin along with your purse, backpack, etc. If you choose to carry liquids, gels or aerosol products in your carry-on bag, they must comply with TSA’s 3-1-1 policy for liquids and gels; you will need to remove the zip-top bag from your carry-on item and place it in a bin to be screened. The TSA provides a complete list of permitted and prohibited items at www.tsa.gov.

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What documents do I need in order to pass through the security checkpoint?

Airline-issued boarding passes are required for all passengers traveling through security checkpoints. Additionally, all passengers age 18 and older are required to carry valid government-issued photo identification such as a driver’s license or passport. See the TSA ID page for more information. 

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