Richmond International Airport (RIC) is committed to providing an accessible and welcoming travel experience for all passengers. Explore services and facilities for travelers with disabilities, including wheelchair assistance, accessible parking and transportation, communication services, service animal relief areas and additional accommodations.
RIC proudly participates in the Hidden Disabilities Sunflower Program.
How It Works:
Passengers wearing a green sunflower lanyard signal to airport staff that they may need additional support.
Lanyards are available at:
Visitor Information Center
American, Delta, and Southwest ticket counters
Applebee’s in the Atrium
Valet Parking Office (Lower Level)
No prior documentation is required to request a lanyard
Richmond International Airport (RIC) is proud to be a VisitAble Advocate-Certified partner!
What This Means for Travelers:
The Capital Region Airport Commission (CRAC), owner and operator of RIC, is certified by VisitAble, an organization that helps businesses and public spaces better serve customers with disabilities.
At least 80% of RIC’s frontline and decision-making staff have successfully completed specialized disability awareness and inclusion training.
This certification reflects our commitment to inclusiveness for all visitors, ensuring a welcoming experience for travelers of all abilities.
Airport & Flight Information
Lost & Found Assistance
Ground Transportation Details
Disability & Wheelchair Assistance
Language Translation Services
Location: Lower Level of the Terminal
Phone: 804-314-1950
Monday – Friday: 9:30 AM – 4:30 PM
Saturday – Sunday: 12:00 PM – 5:00 PM
RIC fully complies with the ADA and Section 504 of the Rehabilitation Act.
Downloadable Forms & Resources:
More information: FAA Disability Compliance Guide
For direct questions, contact RIC at 804-226-3000.